RDS-Remote Support enables screen sharing and remote control for your support team so they can provide instant remote assistance to your teams or clients anywhere. With Remote Support, agents and maintenance teams can provide instant attended or unattended access to remote Windows PCs. RDS-Remote Support is a solution for IT professionals to deliver internal maintenance and for customer support teams to assist remote clients.
RDS-Remote Support enables Windows Desktop Session Sharing. It uses end-to-end encrypted connections for both support agents and end-users. Connections are facilitated by the RDS-Remote Support relay servers and require no installation for agents or end-susers.
RDS-Remote Support relay servers are distributed all around the globe to ensure the better performance and experience. Relay servers are maintened directly by the RDS-Tools developement team.
Two access modes are available:
* "Command Line" mode is only available if the remote computer has unattended access enabled.