RDS-Remote Support On-line User Guide

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Enable Unattended Access

End-users can configure remote computers to be accessible at any time and without needing to be in front of it.

To keep unattended acces to their PC secure, end-users must:

  • Choose an Unattended Access password (the main password in the Session tab will still be valid to allow temporary access)
  • Click on the Enable Unttended Access button


End users then share their Remote Support ID and unattended access password with support agents.

End users can disable unattended access or change the password at any time.